Big Joe and I traded steering wheels, Black for Tan, When Joe took his wheel off and cleaned it up he discovered more missing color than he thought it had. he was willing to call the deal off, and send my wheel back to me. He was VERY communicative,by phone e-mail and pics,I was happy to get his tan wheel, as I am painting any way,and would rather paint a tan wheel tan than a black one tan. I am very happy to deal with Joe any time!